Friday was my day off so
I decided to go there to hang out and have some drinks. Theresa always made such a big deal about how
we should hang out there and bring all of our friends. I met up with Tara and Lindsey but it turned
into a lot of people because as girls got off they’d join us. I had a lot of fun sitting there; one really
gets to see the restaurant from a different perspective. Alex was our server and hung
out with us for most of the night. I
think Alex is so cool and lively. She is
one of those girls you’d want in the station next to you so because you knew
you’d both have a lot of fun together.
On the other hand, Alex isn’t the best server and you’d be doing twice as
much work with her tables asking you for ketchup, refills, the check, etc. One of the reasons is that she sits down with
her tables too often and for longer periods of time than she should. I get that’s that is part of our service but
already she’s gotten some complaints for getting orders wrong and failing to
really fix the situation with the guests because she was too busy chatting away
with other tables.
Even while we were there
a trainer checked on one of her tables and she had served the table clams
instead of squid. She was like, “oh I
don’t eat fish so I’m not too familiar with the difference with all of our fish
yet.” Despite the fact that the Kilt
Girls are in cute revealing outfits people still want their order right. During the training the focus was solely on
how we were very important and special. It
was emphasized over and over that people came to that restaurant just to see
us. It doesn’t surprise me that some girls are
forgetting that at the end of the day even though we are called ‘entertainers’ we
are still essentially waitresses. Our job requires
us to take correct orders and serve food as well.
I ordered the Shepherd’s
Pie and the Irish nachos. I want to try
a different menu item each time I work so I can become really familiar with the
menu. The Shepherd’s pie was okay, I
love Shepherd’s pie but here it’s a bit more salty than normal. The Irish nachos I wasn’t too impressed
with. They seemed so cheap and a small step
up from something you’d get at a baseball game or a movie theater. I know it’s pub food but I’m pretty sure the
cheese was that shitty Velveeta stuff.
I like everyone I work
with but you could already see cliques forming.
Even Tara and Lindsey who were pretty chill and low drama were
talking about people. Apparently Tara
didn’t like Katie because they had worked somewhere before and she thought
Katie was a snob. I thought Katie was
cool but I wasn’t going to tell her that.
Alex pointed out a girl Babette a few tables over sitting and talking
with an old man. She sat extremely close
to him where she was practically on his lap and was there a long time. Alex said it was really creepy and she looked
like a prostitute. I thought that was
kind of mean to say but rather hilarious because it did sort of look like that.
Shelia came and sat with
us for awhile. She was one of those
girls that lived an hour away. She had
driven there to smooth things over with Theresa because Theresa said she didn’t
show up for a shift. Shelia had worked
the same day as me when the schedule wasn’t up. I think it was a Wednesday. Someone
had told her it was the exact same as last week but she called Theresa to make
sure. Theresa never called her back but
Shelia normally had Thursdays and Fridays off anyway so she wasn’t too worried
about it until she called Thursday night and Theresa said she didn’t show up that
day for a scheduled shift. Shelia was
freaking out that she had gotten fired and drove an hour just to talk to Theresa
who said it was okay but to never have it happen again. Shelia went to the dressing room to write
down the schedule and found out that she wasn’t even scheduled Thursday the day
Theresa claimed she didn’t show up for.
She drove an hour for nothing! Shelia
was fuming mad and said it was taking everything in her not to go off on
Theresa. She said she needed this job
too much but she wanted to because Theresa was a complete idiot. We all talked her out of it and bought her a
shot but I could not believe that had happened.
I kinda looked at Theresa
and I wondered what her previous experience was. I know
she had been a
makeup artist but I just couldn’t figure out how she landed the
General Manager job at the Tilted Kilt. From my experience working
in some high volume restaurants I would say her personality type was not what I
was used to seeing for a management role.
She seemed too disorganized and all over the place. She didn’t always seem to
act professional or appear comfortable like she had done this before. In fact she comes off as really
inexperienced. I don’t want to say she’s
not smart but she’s one of those people that would write 'your' in a context when
you were supposed to use 'you’re'. I had
already seen her do it on the Facebook page several times as well as fuck up 'to', 'two', 'too'.
Usually if you look at
Craigslist ads for a manager of a restaurant like the Tilted Kilt
they require around 3-5 years of experience in a similar high volume setting. Had Theresa even been a manager before? I wouldn’t be surprised if she had been a
bartender or server but I can hardly see how she would have been a restaurant
manager anywhere especially not at at a restaurant this big Possibly she could have been a manager
somewhere like a tiny café or dive bar. She
actually reminded me a ton of the manager Lil on Coyote Ugly, pretty much the
same exact person but with different hair. I still saw her more of a makeup
artist than a manager because she only focused on the look of the girls instead
of logistics of the restaurant where structure, budget, and deadlines were
important. If you forget to order beer
and have too many people on the floor when the restaurant is slow you are going to ultimately lose money for the restaurant.
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